Free to list. Paid to be found first
Basic gives every Hawaiʻi vendor a full, professional listing. Free. Pro ($10/mo) shows you higher in browse with real analytics. Premium ($30/mo) puts you at the top with peer benchmarks. No commission on bookings.
Basic
Everything to represent your business
A complete, professional listing: cover image, portfolio gallery, bio, calendar, the works. Free to list. The same profile experience as paid tiers; the difference is visibility.
- Full profile page: bio, packages, service areas, languages, and policies (cancellation / deposit / insurance)
- Cover image + portfolio gallery (up to 6)
- Detailed availability: morning / afternoon / evening blocks, weekly recurring rules, multi-day events
- Out-of-office mode: pause inquiries during travel, family leave, or slow seasons; auto-replies to anyone who reaches out
- iCal subscription feed: sync your bookings into Apple / Google / Outlook
- Two-sided inquiry threads with email notifications
- Booking confirmations with calendar invites attached
- Reviews with verified-booking signal + one inline reply per review
- Referral link to invite other vendors
Pro
Show up higher. See what's working
Everything in Basic, plus boosted ranking and a real analytics dashboard. For vendors who want to see what's actually working.
- Boosted ranking in category + island browse
- Pro vendor badge on profile and cards
- 7-day profile-view chart + 30-day inquiry trend
- Source attribution: see whether inquiries came from browse, search, category, or referral
- Conversion rate + average response time stats
- Priority email support (24-hour response)
Premium
Top of every list. See how you stack up
Everything in Pro, plus homepage carousel placement, top-of-results ranking, and category benchmarking.
- Homepage featured carousel rotation
- Top of category + island search results
- Premium badge with Founding 100 marker (when applicable)
- Category benchmarking: rank, rating + response time deltas vs. cohort median
- Same-day priority support
Pricing shown is pre-tax. Hawaiʻi general excise tax on the subscription is added by Stripe at checkout based on your billing location. Figure roughly $10.45/mo for Pro and $31.35/mo for Premium on Oʻahu. Hanahou doesn't take a commission on bookings, so vendors keep 100% of their event revenue.
Three months of Pro for our first hundred
We're looking for our first hundred vendors across the islands, and we know being first means taking a risk on a platform that doesn't have proven volume yet.
So we're not asking for that risk for free. Our founding 100 get three months of Pro on the house, a permanent founding-vendor badge on their profile, and a direct line to the founder. After three months you can keep Pro, drop to free Basic, or step up to Premium. Whatever fits your business.
The honest answers
Wait, Basic is really free?
Yes. We want every Hawaiʻi vendor on the platform, regardless of whether they have $10 a month to spend on marketing. Free vendors get the same profile experience as paid ones; they just don't get the visibility boost in browse, search, and category pages.
Are there booking commissions or per-inquiry fees?
No. Hanahou is flat-rate. Vendors keep 100% of what they bill clients. We make money from monthly subscriptions, not from skimming bookings.
How does payment work? Who's Stripe?
Pro and Premium subscriptions run through Stripe, the same payment processor Apple, Shopify, Lyft, and most U.S. small businesses use. When you click Start with Pro/Premium, you're sent to a Stripe-hosted checkout page; your card details go to them, never us. Hanahou receives a notification that your subscription started, and you'll get an email receipt from Stripe each month. Card via Stripe is the only payment method right now; if you need an alternative (check, ACH), email hello@hanahouhi.co and we'll work it out individually. Your subscription is a deductible business expense; we never send you a 1099 because we never process bookings.
What does the Pro placement boost actually do?
Pro vendors appear above Basic vendors in their category and on relevant searches. If two photographers serve Maui weddings, the Pro vendor surfaces first. Within the same tier, sorting is by rating + review count. Tier IS a paid placement boost; that's the honest framing. After tier, ranking is earned: rating, response time, profile completeness, recent activity. A Basic vendor with great reviews and fast replies can outrank a Pro vendor with a sparse profile.
Can I cancel or downgrade anytime?
Yes. Month-to-month, no annual commitment. You can downgrade to Basic during slow seasons or cancel entirely. We don't lock anybody in. If your card declines, Stripe retries a few times over a week; if it still fails we email you, and your tier drops to Basic without losing your listing or your reviews.
What does the founding-100 offer include?
Our first hundred vendors get three months of Pro on us, a permanent founding-vendor badge, and a direct line to the founder. After three months you can downgrade to free Basic, stay on Pro, or step up to Premium. Your call.
Do you actually drive bookings, or are these just listings?
Honest answer: we're a new platform. We're not pretending to be Yelp. What we offer is a place built by someone from here, for the people who make our gatherings what they are. Planners and hosts can browse by island, by category, by the kind of party they're throwing, and we're putting marketing dollars and editorial work behind making that real.
What happens if Hanahou shuts down?
We'd refund any unused months. Your reviews and content are exportable on request. We'd rather tell the truth about that than pretend we've got this figured out before we've earned it.